We can be contacted by our different stakeholders and potential stakeholders in countries listed below, using either email, telephone or fax numbers provided. We encourage you to contact the appropriate country and division within Air Namibia in order to receive quick and efficient service.

Air Namibia • Call Centre • Tel:+264 61 299 6333 • Fax: +264 61 299 6146 • Email: Call.Centre@airnamibia.aero

Call Center Operating Hours

Mon-Fri: 06h00 to 22h00

Weekends and Public Holidays: 08h00 to 17h00

Air Namibia
Windhoek

Passenger Complaints and baggage Claims

Tel. +26461-299 6223/6220/6163 & 6164
Fax. +264 61 299 6198
E-mail: customercare@airnamibia.aero
E-mail: baggageclaims@airnamibia.aero

Baggage – Lost and Found: Windhoek Airport 
Tel. +26461-299 6223/6220/6163 & 6164
Fax. +264 61 299 6626
E-mail: lost.found@airnamibia.aero

Corporate Communications & Marketing Department
Telephone number: +264 61 299 6215
Fax number: +264 61 299 6217
Email address: marketing@airnamibia.aero

Technical and Operations Department
Telephone number: +264612996008
Fax number: +264612996009
Email address: Flight.OperationsCenter@airnamibia.aero

Head Office
No. 27 – 29 Dr W Külz Street Windhoek, Namibia
P.O.Box 731,  Windhoek • Namibia
Tel: +264-61-299 6000 +264-61-299 6000 (switchboard)
Website: www.airnamibia.com.na

Business Development Department
Telephone number: +264612996084
Fax number: +264612996119
Email address: Business.Development@airnamibia.aero

Ticketing & Reservation Services – Windhoek 
Shop No. 22, Ground Floor Sanlam Building
Corner of Fidel Castro & Carl List streets
Windhoek
Tel. +264 -61-299 6333
Fax  +264-61-299 6146
E-mail: central.reservations@airnamibia.aero

Passenger Services : Hosea Kutako International Airport (WDH) – Windhoek
Tel: +264-61-2996600
Fax: +264-62-2996626
Email: passengerservices.wdh@airnamibia.aero

Finance Department
Tel: +264 61 299 6005
Fax: + 264 61 299 6006
Email: finance@airnamibia.aero

Eros Airport (ERS) – Windhoek 
Tel: +264-61-299 6508
Fax: +264-61-299 6509
Email: eros.reservations@airnamibia.aero

Cargo Services – Windhoek Head Office 
Tel: +264-61-299 6192 / 6113
Fax: +264-61-299 6178
Email: cargo@airnamibia.aero

Human Resources Department
Telephone number: +264 61 299 6082
Fax number: +264 61 299 6086
Email address: AllatHumanResources@airnamibia.aero

Cargo Services – Windhoek Airport
Tel: +264-61-299 6602
Fax: +264-61-299 6xxx
Email: cargo@airnamibia.aero

Commercial Services Department
Telephone number: +264 61 299 6160
Fax number: +264 61 299 6159
Email address: PACommerical@airnamibia.aero

Namibia

Namibia – Other Airports

Ondangwa Airport (OND) Ondangwa-Oshakati Main Road
Tel: +264 65-240655
Fax: +264 65-240656
Email: ondangwa.reservations@airnamibia.aero

Katima Mulilo (MPA)
Hage Geingob Street, Opposite Pep Store
Tel: +264 66-253191
Tel. +264 66-250 204
Fax: +264 66-252191
Email: Katima.reservations@airnamibia.aero

Swakopmund (SWP)
Woermann House, 11 Sam Nujoma Avenue
Tel: +264-64-405123/ 404703
Fax: +264-64-402196
Email: swakopmund.reservations@airnamibia.aero

Walvis Bay International Airport
Tel: +264 64-202867
Fax: +264 64-202849
Mobile +264-81122 7258
Email: walvisbay.airport@airnamibia.aero

South Africa

Cape Town (CPT)
Ground Floor Pinicale Building
Burg street,
Cape Town City Centre

Reservations:
Tel: +27-21-4223 224
Fax: +27-21-4225 5132
Email: capetown.reservations@airnamibia.aero

Sales & Travel Trade
Tel. +27-21-4223 283
Fax. +27-21-4225 5132
Email: capetown.sales@airnamibia.aero

Cape Town International Airport – Terminal 02
Passenger Services
Tel: +27-21-936 2755
Fax: +27-21-9362765
Email: capetown.airport@airnamibia.aero

Lost & Found
Tel. +27-21-936 2767
Fax. +27-21-936 2765
Email: lostfound.cpt@airnamibia.aero

Johannesburg – OR Tambo International Airport
Passenger Services
1st floor International Departures Terminal A
Tel: +27 11 9785055
Fax: +27 11 9781560
Email: johannesburg.reservations@airnamibia.aero

Reservations
1st floor International Departures Terminal A
Tel: +27 11 9785055
Fax: +27 11 9781560
Email: johannesburg.reservations@airnamibia.aero

Lost & Found
O.R. Tambo Airport, 3rd floor, West Wing, Lower Roof, Room 09
Tel: +27 11 9718209
Fax: +27 11 9781560
Email: lostfound.jnb@airnamibia.aero

Sales & Travel Trade
O.R. Tambo Airport, 3rd floor, West Wing, Lower Roof, Room 09
Tel: +27 11 9788209
Fax: +27 11 9781560
Email: johannesburg.sales@airnamibia.aero

Operations
O.R. Tambo Airport, 3rd floor, West Wing, Lower Roof, Room 09
Tel: +27 11 9216238 / 9701767
Fax: +27 11 9781560
Email: johannesburg.operations@airnamibia.aero

Sales Representation
Air Namibia GSA Sandton, Johannesburg
38 Wierda Road West
Wierda Valley
Sandton, Johannesburg
South Africa
Phone:  0860 109 716 / +2711 783-8022
Fax:  +2711 783-8135
Email: reservations@airnamibia.za.com / sales@airnamibia.za.com

Africa

Luanda Town Office
Tel: +244-2-336 726
Fax: +244-222-335 293
Email: Angola@airnamibia.aero

Lusaka Town Office
Manda Hill Mall, Unit 2, Mazzanine Floor, Cnr. of Great East & Manchinchi Rd, LUSAKA
Reservations: Tel. +260 211 258370/1

Reservations: Cell: +260965511603/4/5
EMAIL : infor.lusaka@airnamibia.aero

Lusaka Airport Office
Ground Floor main concourse
Tel. +260955043156
Tel. +260955043157
Email: davis.bwalya@lusaka.airnamibia.aero

Air Namibia Victoria Falls Airport
REPRESENTED BY SHEARWATER
TEL:0771401918/0774011320
TEL: 0772167488/489/490
EMAIL: HARARE@AIRNAMIBIA.AERO
ZIMBABWE.OPERATIONS@AIRNAMIBIA.AERO

Botswana – Maun Airport
Represented by Air Botswana
Sales & Reservations Office
Tel. +267 686 0391
Fax. +267 686 0598
E-mail: imampane@airbotswana.co.bw

Botswana Maun – Passenger Services
Tel. +267 686 0762
Fax. +267 686 0520
Air Namibia – Zimbabwe – HARARE
SHOP 202 2ND FLOOR  - JOINA CITY                                                                                                
CNR JASON MOYO & JULIUS NYERERE                                   
HARARE                                                                                              
TEL: +263 4 710358-9/751418/758975                                      
MOBILE: +263 772 167 488/489/490
EMAIL: HARARE@AIRNAMIBIA.AERO
ZIMBABWE.OPERATIONS@AIRNAMIBIA.AERO

ACCRA Town Office
1st Floor, Silver Star Tower, Airport City
Tel: +233 302 766602
Fax: : +233 302 766595
Email: daniel.koomson@ghana.airnamibia.aero

Europe

Frankfurt – AVIAREPS AG
Kaiserstraße 77, D-60329 Frankfurt
Tel. +49 69 77 06 73 030
Fax. +49 69 77 06 73 028
E-mail:  info@airnamibia.de

Airport ticket desk (FRA)
Tel.: +49 69 69 719840
Fax: +49 69 69 719844
Email: FRA.DutyManager@airnamibia.aero

Air Namibia France
APG, 66 Champs-Elysées, 75008, Paris
Tel: +33 153 77 13 32
Fax: +33 1 53 77 13 05
Email: airnamibia@apg.fr

Italy – Air Consult 
Via Adolfo Rava 106; 00142 Roma
Reservations
Tel: +39-06-59602148
Fax: +39-06-5410608
Email: airnamibia@airconsult.it

Switzerland – AIRLINE & TOURISM CENTER GmbH
Badenerstr. 15
CH-8004 Zürich
Switzerland
Tel: +41 44 286 99 88
Fax: +41 44 286 99 89
Email: AirNamibia-Switzerland@aviareps.com

Spain – AVIAREPS
Calle Eloy Gonzalo 27, 31 planta oficinas 4 y 5
28010 Madrid
Deputy Manager Spain: Abigail Siguenza
Tel: +34-91-458 57 33
Fax: +34-91-344 17 26
E-mail: airnamibia.spain@aviareps.com

Estonia – AVIAREPS 
Katusepapi 6
Tallinn 11412,
Estonia
Tel: +372 66 81 001
Fax: +372 62 28 115
Email: airnamibia@airlinemanagement.eu

Poland – AVIAREPS
Ul. Sienna 72, Apt 3
00-833 Warsaw
Poland
Tel: +48 22 63 11 084
Fax: +48 22 63 24 046
Email: airnamibia.pl@aviareps.com

Czech Republic – AVIAREPS
Na Rybnicku 5
120 00 Praha 2
Czech Republic
Tel: +420 296 368 273
Fax : +420 224 233 412
Email: info@airnamibia.cz

Stockholm – AVIAREPS 
Riddargatan 17, 3rd floor, Sweden
11457 Stockholm
Sweden
Tel: +46 8 545 259 34
Fax: +46 8 24 18 88
Email: swres.scan@aviareps.com
** Responsible for Sweden, Denmark, Norway and Finland

London – Air Namibia UK
Axis House, 242 Bath Road, Heathrow, Middlesex, UB3 5AY, United Kingdom

Reservations & Sales
Tel: +44 844 482 2317
Sales Fax: +44 844 482 1668

Sales – Travel
Email: sales@air-namibia.co.uk

Inquiries
Email: info@air-namibia.co.uk

Russian Federation
Russian Federation
Aviareps AG
Olympiysky prospect 14
BC “Diamond Hall”
129090, Moscow
Tel. +7 495 775 30 76
Fax +7 495 9375951
E-mail: AirNamibiaMOW@aviareps.com

Russia – St. Petersburg Office
10 Stremiannaya St.
191025 St. Petersburg
Tel: +7 812 740 3820
Fax: +7 812 740 3821
Email: salesLED@aviareps.com

Hungary – AVIAREPS 
HTC Office Building
1132 Budapest, Borbély u. 5-7.
Hungary
Tel:+ 36 1 41 13 884
Fax: + 36 1 41 13 881
Email: ressw.hungary@aviareps.com

Ukraine – AVIAREPS
9/2 Chervonoarmijska Str., Office 4
Kiev, 01004
Tel: +38 044 490 6501
Fax: +38 044 496 5989
Email: SW.Ukraine@aviareps.com

Austria – AVIAREPS
Argentinierstraße 2/4
A-1040 Wien
Austria
Tel: +43 1 585 36 30 35
Fax:+43 1 585 36 30 88
Email: airnamibiaaustria@aviareps.com

Belgium –  AVIAREPS
J.E. Mommaertslaan 16 B (2nd Floor)
1831 Diegem- Belgium
Tel: +32-2-712 05 60
Fax: +32-2-725 83 92
Email: airnamibia.bru@aviareps.com

The Netherlands – AVIAREPS
Beechavenue 104
1119 PP Schiphol-Rijk
The Netherlands
Tel:+31-20-520 02 84
Fax:+31-20-623 01 51
Email: airnamibia.ams@aviareps.com

North America

USA – New York
420 Lexington Ave, The Graybar Building, Suite 2523
New York, NY 10170
Tel: +1 877 496 9893
Fax: +1 201 526 7846

CANADA

Toll Free 877-777-6030
Email : airnamibia@aviaworldna.com

Office address / contacts:

Toronto (Eastern Canada)

1235 Bay Street, Suite 601 Toronto, ON M5R3K4R
Fax: 
+1 416 972 0185
Email: yto@aviaworldna.com

Contact: Mr. Shekhar Ramamoorthy

Vancouver (Western Canada)
1166 Alberni St. #1406
Vancouver B.C. V6E 3Z3
Fax: +1 604 681 8953
Email: yvr@aviaworldna.com

Contact : Ms. Mable Tang

Asia

Japan

AVIAREPS Marketing Garden
International Place
Sanei-cho 26-3
160-0008 Tokyo
Japan
Tel: +81-3-32 25 10 70
Fax: +81-3-53 67 26 56
Email: InfoSW.Japan@aviareps.com

China

AVIAREPS Marketing Garden China
Suite 21 o fBuilding 3
No. 1 Xiushuijie of Jianguomenwai Diplomatic Compound,
Chaoyang District, Beijing, 100600
China
Tel: +8610-8532-4163
Fax: +8610-8532-3845
Email: czhou@aviareps.com

India

AVIAREPS
Hiranandani House, 6th Floor
Saraswat road, off Linking road
Santacruz-West Mumbai 400054
India
Tel: +91-222 66 01 226
Fax: +91-222 66 09 119
Email: jfernandes@aviareps.com

Korea

AVIAREPS Marketing Garden Korea
Dongwha Building 14 F
58-7 Seosomun-Dong, Joong – Gu
100-814 Seoul
Korea
Tel: +822-777-81 78
Fax: +822-777/81 79
Email: ilee@aviareps.com

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