We can be contacted by our different stakeholders and potential stakeholders in countries listed below, using either email, telephone or fax numbers provided. We encourage you to contact the appropriate country and division within Air Namibia in order to receive quick and efficient service.
Air Namibia • Call Centre • Tel:+264 61 299 6333 • Fax: +264 61 299 6146 • Email: Call.Centre@airnamibia.aero
Call Center Operating Hours
Mon-Fri: 06h00 to 22h00
Weekends and Public Holidays: 08h00 to 17h00
Passenger Complaints and baggage Claims
Tel. +26461-299 6223/6220/6163 & 6164
Fax. +264 61 299 6198
E-mail: customercare@airnamibia.aero
E-mail: baggageclaims@airnamibia.aero
Baggage – Lost and Found: Windhoek Airport
Tel. +26461-299 6223/6220/6163 & 6164
Fax. +264 61 299 6626
E-mail: lost.found@airnamibia.aero
Corporate Communications & Marketing Department
Telephone number: +264 61 299 6215
Fax number: +264 61 299 6217
Email address: marketing@airnamibia.aero
Technical and Operations Department
Telephone number: +264612996008
Fax number: +264612996009
Email address: Flight.OperationsCenter@airnamibia.aero
Head Office
No. 27 – 29 Dr W Külz Street Windhoek, Namibia
P.O.Box 731, Windhoek • Namibia
Tel: +264-61-299 6000 +264-61-299 6000 (switchboard)
Website: www.airnamibia.com.na
Business Development Department
Telephone number: +264612996084
Fax number: +264612996119
Email address: Business.Development@airnamibia.aero
Ticketing & Reservation Services – Windhoek
Shop No. 22, Ground Floor Sanlam Building
Corner of Fidel Castro & Carl List streets
Windhoek
Tel. +264 -61-299 6333
Fax +264-61-299 6146
E-mail: central.reservations@airnamibia.aero
Passenger Services : Hosea Kutako International Airport (WDH) – Windhoek
Tel: +264-61-2996600
Fax: +264-62-2996626
Email: passengerservices.wdh@airnamibia.aero
Finance Department
Tel: +264 61 299 6005
Fax: + 264 61 299 6006
Email: finance@airnamibia.aero
Eros Airport (ERS) – Windhoek
Tel: +264-61-299 6508
Fax: +264-61-299 6509
Email: eros.reservations@airnamibia.aero
Cargo Services – Windhoek Head Office
Tel: +264-61-299 6192 / 6113
Fax: +264-61-299 6178
Email: cargo@airnamibia.aero
Human Resources Department
Telephone number: +264 61 299 6082
Fax number: +264 61 299 6086
Email address: AllatHumanResources@airnamibia.aero
Cargo Services – Windhoek Airport
Tel: +264-61-299 6602
Fax: +264-61-299 6xxx
Email: cargo@airnamibia.aero
Commercial Services Department
Telephone number: +264 61 299 6160
Fax number: +264 61 299 6159
Email address: PACommerical@airnamibia.aero
Namibia – Other Airports
Ondangwa Airport (OND) Ondangwa-Oshakati Main Road
Tel: +264 65-240655
Fax: +264 65-240656
Email: ondangwa.reservations@airnamibia.aero
Katima Mulilo (MPA)
Hage Geingob Street, Opposite Pep Store
Tel: +264 66-253191
Tel. +264 66-250 204
Fax: +264 66-252191
Email: Katima.reservations@airnamibia.aero
Swakopmund (SWP)
Woermann House, 11 Sam Nujoma Avenue
Tel: +264-64-405123/ 404703
Fax: +264-64-402196
Email: swakopmund.reservations@airnamibia.aero
Walvis Bay International Airport
Tel: +264 64-202867
Fax: +264 64-202849
Mobile +264-81122 7258
Email: walvisbay.airport@airnamibia.aero
Air Namibia Cape Town
Cape Town :Town Office
Reservations, Ticketing and Travel Trade Support
Shop 4 C, Icon Building
Corners Hans Strijdom &
cpt.res@airnamibia.aero
cpt.sales@airnamibia.aero
Tel +2721 418-1366/7
Cape Town International Airport – Terminal 02
Passenger Services
Tel: +27-21-936 2755
Fax: +27-21-9362765
Email: capetown.airport@airnamibia.aero
Lost & Found
Tel. +27-21-936 2767
Fax. +27-21-936 2765
Email: lostfound.cpt@airnamibia.aero
Air Namibia Johannesburg
Johannesburg : Town Office
Reservations, Ticketing and Travel Trade Support
Unit 1 & 2 Block C
El Ridge Office Park
Corners Elizabeth & Ridge Roads
Bartlett, Boksburg
jnb.res@airnamibia.aero
Tel +2711 012-9460
Johannesburg – OR Tambo International Airport
Passenger Services
1st floor International Departures Terminal A
Tel: +27 11 9785055
Fax: +27 11 9781560
Email: johannesburg.reservations@airnamibia.aero
Lost & Found
O.R. Tambo Airport, 3rd floor, West Wing, Lower Roof, Room 09
Tel: +27 11 9718209
Fax: +27 11 9781560
Email: lostfound.jnb@airnamibia.aero
Operations
O.R. Tambo Airport, 3rd floor, West Wing, Lower Roof, Room 09
Tel: +27 11 9216238 / 9701767
Fax: +27 11 9781560
Email: johannesburg.operations@airnamibia.aero
Luanda Town Office
Tel: +244-2-336 726
Fax: +244-222-335 293
Email: Angola@airnamibia.aero
Lusaka Town Office
Manda Hill Mall, Unit 2, Mazzanine Floor, Cnr. of Great East & Manchinchi Rd, LUSAKA
Reservations: Tel. +260 211 258370/1
Reservations: Cell: +260965511603/4/5
EMAIL : infor.lusaka@airnamibia.aero
Lusaka Airport Office
Ground Floor main concourse
Tel. +260211271-345/ +260965511603/4/5
Email: Lusaka.Airport@airnamibia.aero
Air Namibia Victoria Falls Airport
REPRESENTED BY SHEARWATER
TEL:0771401918/0774011320
TEL: 0772167488/489/490
EMAIL: HARARE@AIRNAMIBIA.AERO
ZIMBABWE.OPERATIONS@AIRNAMIBIA.AERO
Botswana – Maun Airport
Represented by Air Botswana
Sales & Reservations Office
Tel. +267 686 0391
Fax. +267 686 0598
E-mail: imampane@airbotswana.co.bw
Botswana Maun – Passenger Services
Tel. +267 686 0762
Fax. +267 686 0520
Air Namibia – Zimbabwe – HARARE
SHOP 202 2ND FLOOR – JOINA CITY
CNR JASON MOYO & JULIUS NYERERE
HARARE
TEL: +263 4 710358-9/751418/758975
MOBILE: +263 772 167 488/489/490
EMAIL: HARARE@AIRNAMIBIA.AERO
ZIMBABWE.OPERATIONS@AIRNAMIBIA.AERO
ACCRA Town Office
1st Floor, Silver Star Tower, Airport City
Tel: +233 302 766602
Fax: : +233 302 766595
Email: daniel.koomson@ghana.airnamibia.aero
Frankfurt – AVIAREPS AG
Kaiserstraße 77, D-60329 Frankfurt
Tel. +49 69 77 06 73 030
Fax. +49 69 77 06 73 028
E-mail: info@airnamibia.de
Airport ticket desk (FRA)
Tel.: +49 69 69 719840
Fax: +49 69 69 719844
Email: FRA.DutyManager@airnamibia.aero
Air Namibia France
APG, 66 Champs-Elysées, 75008, Paris
Tel: +33 153 77 13 32
Fax: +33 1 53 77 13 05
Email: airnamibia@apg.fr
Italy – Air Consult
Via Adolfo Rava 106; 00142 Roma
Reservations
Tel: +39-06-59602148
Fax: +39-06-5410608
Email: airnamibia@airconsult.it
Switzerland – AIRLINE & TOURISM CENTER GmbH
Badenerstr. 15
CH-8004 Zürich
Switzerland
Tel: +41 44 286 99 88
Fax: +41 44 286 99 89
Email: AirNamibia-Switzerland@aviareps.com
Spain – AVIAREPS
Calle Eloy Gonzalo 27, 31 planta oficinas 4 y 5
28010 Madrid
Deputy Manager Spain: Abigail Siguenza
Tel: +34-91-458 57 33
Fax: +34-91-344 17 26
E-mail: airnamibia.spain@aviareps.com
Estonia – AVIAREPS
Katusepapi 6
Tallinn 11412,
Estonia
Tel: +372 66 81 001
Fax: +372 62 28 115
Email: airnamibia@airlinemanagement.eu
Poland – AVIAREPS
Ul. Sienna 72, Apt 3
00-833 Warsaw
Poland
Tel: +48 22 63 11 084
Fax: +48 22 63 24 046
Email: airnamibia.pl@aviareps.com
Czech Republic – AVIAREPS
Na Rybnicku 5
120 00 Praha 2
Czech Republic
Tel: +420 296 368 273
Fax : +420 224 233 412
Email: info@airnamibia.cz
Stockholm – AVIAREPS
Riddargatan 17, 3rd floor, Sweden
11457 Stockholm
Sweden
Tel: +46 8 545 259 34
Fax: +46 8 24 18 88
Email: swres.scan@aviareps.com
** Responsible for Sweden, Denmark, Norway and Finland
London – Air Namibia UK
Axis House, 242 Bath Road, Heathrow, Middlesex, UB3 5AY, United Kingdom
Reservations & Sales
Tel: +44 844 482 2317
Sales Fax: +44 844 482 1668
Sales – Travel
Email: sales@air-namibia.co.uk
Inquiries
Email: info@air-namibia.co.uk
Russian Federation
Russian Federation
Aviareps AG
Olympiysky prospect 14
BC “Diamond Hall”
129090, Moscow
Tel. +7 495 775 30 76
Fax +7 495 9375951
E-mail: AirNamibiaMOW@aviareps.com
Russia – St. Petersburg Office
10 Stremiannaya St.
191025 St. Petersburg
Tel: +7 812 740 3820
Fax: +7 812 740 3821
Email: salesLED@aviareps.com
Hungary – AVIAREPS
HTC Office Building
1132 Budapest, Borbély u. 5-7.
Hungary
Tel:+ 36 1 41 13 884
Fax: + 36 1 41 13 881
Email: ressw.hungary@aviareps.com
Ukraine – AVIAREPS
9/2 Chervonoarmijska Str., Office 4
Kiev, 01004
Tel: +38 044 490 6501
Fax: +38 044 496 5989
Email: SW.Ukraine@aviareps.com
Austria – AVIAREPS
Argentinierstraße 2/4
A-1040 Wien
Austria
Tel: +43 1 585 36 30 35
Fax:+43 1 585 36 30 88
Email: airnamibiaaustria@aviareps.com
Belgium – AVIAREPS
J.E. Mommaertslaan 16 B (2nd Floor)
1831 Diegem- Belgium
Tel: +32-2-712 05 60
Fax: +32-2-725 83 92
Email: airnamibia.bru@aviareps.com
The Netherlands – AVIAREPS
Beechavenue 104
1119 PP Schiphol-Rijk
The Netherlands
Tel:+31-20-520 02 84
Fax:+31-20-623 01 51
Email: airnamibia.ams@aviareps.com
USA – New York
420 Lexington Ave, The Graybar Building, Suite 2523
New York, NY 10170
Tel: +1 877 496 9893
Fax: +1 201 526 7846
CANADA
Toll Free 877-777-6030
Email : airnamibia@aviaworldna.com
Office address / contacts:
Toronto (Eastern Canada)
1235 Bay Street, Suite 601 Toronto, ON M5R3K4R
Fax:
+1 416 972 0185
Email: yto@aviaworldna.com
Contact: Mr. Shekhar Ramamoorthy
Vancouver (Western Canada)
1166 Alberni St. #1406
Vancouver B.C. V6E 3Z3
Fax: +1 604 681 8953
Email: yvr@aviaworldna.com
Contact : Ms. Mable Tang
Japan
AVIAREPS Marketing Garden
International Place
Sanei-cho 26-3
160-0008 Tokyo
Japan
Tel: +81-3-32 25 10 70
Fax: +81-3-53 67 26 56
Email: InfoSW.Japan@aviareps.com
China
AVIAREPS Marketing Garden China
Suite 21 o fBuilding 3
No. 1 Xiushuijie of Jianguomenwai Diplomatic Compound,
Chaoyang District, Beijing, 100600
China
Tel: +8610-8532-4163
Fax: +8610-8532-3845
Email: czhou@aviareps.com
India
AVIAREPS
Hiranandani House, 6th Floor
Saraswat road, off Linking road
Santacruz-West Mumbai 400054
India
Tel: +91-222 66 01 226
Fax: +91-222 66 09 119
Email: jfernandes@aviareps.com
Korea
AVIAREPS Marketing Garden Korea
Dongwha Building 14 F
58-7 Seosomun-Dong, Joong – Gu
100-814 Seoul
Korea
Tel: +822-777-81 78
Fax: +822-777/81 79
Email: ilee@aviareps.com
