We can be contacted by our different stakeholders and potential stakeholders in countries listed below, using either email, telephone or fax numbers provided. We encourage you to contact the appropriate country and division within Air Namibia in order to receive quick and efficient service.
Air Namibia | Call Centre
• Tel:+264 61 299 6333 / +264 61 299 6111
• Fax: +264 61 299 6146
• Email: Call.Centre@airnamibia.aero
Call Center Operating Hours
Monday, Tuesday, Thursday, Friday: 06h00 to 22h00
Wednesday : 06h00 to 22h00 ( except between 08h00- 09h00 – staff meeting hour )
Weekends and Public Holidays: 08h00 to 16h00
Call Centre:
Tel: + 264 61 299 6111/6444/6333
Email: CallCentre@airnamibia.aero
Ticketing: Tel: +26461299 6302
Email: Ticketing@airnamibia.aero
Passenger Complaints and baggage Claims
Tel. +26461-299 6223/6220/6163 & 6164
Fax. +264 61 299 6198
E-mail: customercare@airnamibia.aero
E-mail: baggageclaims@airnamibia.aero
Baggage – Lost and Found: Windhoek Airport
Tel. +26461-299 6612/6615/6628
Fax. +264 61 299 6626
E-mail: lost.found@airnamibia.aero
Corporate Communications
Telephone number: +264 61 299 6215/6216
Fax number: +264 61 299 6079
Email address: pro@airnamibia.aero
Marketing Department
Telephone number: +264 61 299 6161
Fax number: +264 61 299 6217
Email address: marketing@airnamibia.aero
Technical and Operations Department
Telephone number: +26461299 6008
Fax number: +26461299 6009
Email address: Flight.OperationsCenter@airnamibia.aero
Head Office
No. 27 – 29 Dr W Külz Street Windhoek, Namibia
P.O.Box 731, Windhoek • Namibia
Tel: +264-61-299 6000 +264-61-299 6306 (switchboard)
Website: www.airnamibia.com.na
Online Bookings
Telephone number: +26461299 6084
Fax number: +26461299 6119
Email address: internetbookings@airnamibia.aero
Passenger Services : Hosea Kutako International Airport (WDH) – Windhoek
Tel: +264-61-299 6619/6620
Fax: +264-61-299 6626
Email: passengerservices.wdh@airnamibia.aero
Finance Department
Tel: +264 61 299 6005
Fax: + 264 61 299 6006
Email: finance@airnamibia.aero
Eros Airport (ERS) – Windhoek
Tel: +264-61-299 6500/6508
Fax: +264-61-299 6509
Email: eros.reservations@airnamibia.aero
Cargo Sales – Windhoek Head Office
Tel: +264-61-299 6052
Fax: +264-61-299 6159
Email: Gloria.Hijarunguru@airnamibia.aero
Human Resources Department
Telephone number: +264 61 299 6048/6039
Fax number: +264 61 299 6086
Email address: AllatHumanResources@airnamibia.aero
Cargo operations – Windhoek Airport
Tel: +264-61-299 6602/6608/6610/6611
Fax: +264-61-299 6626
Email: HKIA.Cargo@airnamibia.aero
Email: HKIA.Telex@airnamibia.aero
Dangerous Goods Coordinator:
Email: Darius.Tjombonde@airnamibia.aero
Tel: +264 61 299 6645
Commercial Services Department
Telephone number: +264 61 299 6160
Fax number: +264 61 299 6159
Email address: PACommerical@airnamibia.aero
Namibia – Other Airports
Ondangwa Town Office
Mandume Ndemufayo Street
Phone : + 264 65 230492
Fax : +264 65 231759
Bookings/quotations: ongwediva@airnamibia.aero
Ondangwa Airport (OND) Ondangwa-Oshakati Main Road
Tel: +264 65-240655
Fax: +264 65-240656
Email: ondangwa.reservations@airnamibia.aero
Ongwediva Town Office
Maroela Mall, Erf 3286
Mandume Ndemufayo Street
Tel : + 264 65 230492/264 65 238014
Fax : +264 65 231759
Email: ongwediva@airnamibia.aero
Katima Mulilo (MPA)
Hage Geingob Street, Opposite Pep Store
Tel: +264 66-253191
Tel. +264 66-250 204
Fax: +264 66-252191
Email: Katima.reservations@airnamibia.aero
Swakopmund (SWP)
Woermann House, 11 Sam Nujoma Avenue
Tel: +264-64-405123/ 404703
Fax: +264-64-402196
Email: swakopmund.reservations@airnamibia.aero
Walvis Bay International Airport
Tel: +264 64-202867
Fax: +264 64-202849
Mobile +264-81122 7258
Email: walvisbay.airport@airnamibia.aero
Rundu Town office
Eugene Kakukuru Street
Rundu Plaza
Phone: +264 66 255806/874
Fax: +264 66 255751
Email: Rundu@airnamibia.aero
Henock.somseb@airnamibia.aero
Oranjemund Town Office
Mine Road
Oranjemund
Phone : + 264 63 237060/62
Email :Oranjemund.Admin@airnamibia.aero
Ludertiz Town Office
Block H, Room 4
Luderitz Waterfront Complex
Tel.: 063 – 202845/ 203789
Fax: 063 – 202693
Mobile: 0811432556
E-mail: Luderitz.Admin@airnamibia.aero
Air Namibia Cape Town
Cape Town :Town Office
Reservations, Ticketing and Travel Trade Support
1st floor Cape Town International Airport
cpt.res@airnamibia.aero
cpt.sales@airnamibia.aero
Tel +2721 9362768/70
Cape Town International Airport – Central Terminal Building
Passenger Services
Tel: +27-21-936 2755
Fax: +27-21-9362765
Email: capetown.airport@airnamibia.aero
or capetown.reservations@airnamibia.aero
Lost & Found
Tel. +27-21-936 2767
Fax. +27-21-936 2765
Email: capetown.lpo@airnamibia.aero
Air Namibia Johannesburg
Office Address:
Aviareps
O.R Tambo International Airport
2nd Floor
Tel: +27 11 783 1181
jnb.res@airnamibia.aero
Johannesburg – OR Tambo International Airport
Passenger Services
1st floor International Departures Terminal A
Tel: +27 11 9785055
Fax: +27 11 9781560
Email: johannesburg.reservations@airnamibia.aero
Lost & Found (Bidair Services)
Ground Floor Terminal A International Arrivals O.R. Tambo International Airport
Tel: +27 11 3903785 or +27 11 9216074
Fax: +27 11 9781560
Email: lostpropertyjnb@bidair.co.za
Operations
O.R. Tambo Airport, 3rd floor, West Wing, Lower Roof, Room 09
Tel: +27 11 9216238 / 9701767
Fax: +27 11 9781560
Email: johannesburg.operations@airnamibia.aero
Durban
Ticket Sales Operational on Flight days only : 09:30 – 12:30
+27 32 436 7116
+27 32 436 7132
Passenger Services Duty Manager
suneerar@bidair.co.za
Nkanyisom@bidair.co.za
Shenair@bidair.co.za
raeesas@bidair.co.za
+27 32 436 7121
Lost Property – Baggage enquiries
+27 32 436 7112
+27 32 436 6115
Passenger Services Department Manager
+27 32 436 6883
Cargo Air Namibia
ATC Aviation Services SA (Pty) Ltd
Shop F11A
Bonaero Park Centre
CNR Atlas & Geldenhuys Road
Bonaero Park 2021
Phone: +2711 395 4156
Fax: +2711 395 440
Mobile: +2783 454 7323
ANGOLA
Luanda Town Office
Tel: +244-2-336 726
Fax: +244-222-335 293
Email: Angola@airnamibia.aero
BOTSWANA, GABARONE
Unit 1011, first floor.
Sir Seretse Khama International Airport
Tel . +267 3187285
Email: GBE.reservation@airnamibia.aero
LAGOS, NIGERIA
GHI Asset House,
45, Oduduwa Way GRA Ikeja,
Lagos Nigeria
Email: reservation.lagos.sw@apg-ng.com
Phone ; +234 1 279 9013, +234 1 2799014,
+234 703 962 9409, +234 817 364 9115
Town Office Lagos
AIR NAMIBIA LTD (APG – Nigeria)
45 Oduduwa Way, GRA Ikeja
Lagos – Nigeria
Telephone: +234 703 962 9409 +234 817 364 9115
Emails:
lagos.reservations@airnamibia.aero
Sales.lagos.sw@apg-ng.com
Reservation.lagos.sw@apg-ng.com
Lagos Airport Operations Office:
Air Namibia (Pty) Limited
Room 2058 – 2nd Floor
Murtala Mohammed International Airport
Ikeja, Lagos
Telephone +234 803 688 5310
ZAMBIA
Lusaka Town Office
Unit B and F, Upper Level
EAST PARK MALL
CNR Thabo Mbeki / Great east RD
LUSAKA
Reservations: Tel. +260 211 258370/1
Reservations: Cell: +260965511603/4/5
EMAIL : infor.lusaka@airnamibia.aero
Lusaka Airport Office
Ground Floor main concourse
Tel. +260211271-345/ +260965511603/4/5
Email: Lusaka.Airport@airnamibia.aero
ZIMBABWE – HARARE
SHOP 202 2ND FLOOR – JOINA CITY
CNR JASON MOYO & JULIUS NYERERE
HARARE
TEL: +263 4 710358-9/751418/758975
MOBILE: +263 772 167 488/489/490
EMAIL: HARARE@AIRNAMIBIA.AERO
ZIMBABWE.OPERATIONS@AIRNAMIBIA.AERO
ACCRA, GHANA
No. 9 Farrar Avenue, Adabraka – Accra
E-mail: accra.sales@airnamibia.aero / accra.reservations2@airnamibia.aero / ghana@apg-ga.com
Tel: +233 509471282 / +233 509471306 / +233 509474724 / +233 501256247
TOWN OFFICE GHANA
ACCRA, GHANA
No. 9 Farrar Avenue, Adabraka – Accra
E-mail: accra.sales@airnamibia.aero / accra.reservations2@airnamibia.aero / ghana@apg-ga.com
Tel: +233 509471282 / +233 509471306 / +233 509474724 / +233 501256247
AIRPORRT OFFICE GHANA
Kotoka International Airport
Room 122 (Terminal 1)
E-mails: Eric.Osei-Wusu@airnamibia.aero / vera.metzler-hinson@airnamibia.aero / Humphrey.atoo@airnamibia.aero
Tel: +233 208156630 / +233 246181068 / +233 268833322
Frankfurt – AVIAREPS AG
Kaiserstraße 77, D-60329 Frankfurt
Tel. +49 69 77 06 73 030
Fax. +49 69 77 06 73 028
E-mail: info@airnamibia.de
Frankfurt Airport (operational office only)
Telephone: +49 69 690 31575
Fax: +49 69 690 59362
Email: FRA.dutymanager@airnamibia.aero
Frankfurt Ticket counter:
Email: FRA.ticketing@airnamibia.aero
Paris – Air Namibia France
Tel.: +33 (0)1 86 46 79 70
ReservationsSW.France@aviareps.com – for reservations
CommercialSW.France@aviareps.com – for sales
122, avenue des Champs Elysées
75008 Paris
France
Italy – Air Consult
Via Adolfo Rava 106; 00142 Roma
Reservations
Tel: +39-06-59602148
Fax: +39-06-5410608
Email: airnamibia@airconsult.it
Switzerland – AIRLINE & TOURISM CENTER GmbH
Badenerstr. 15
CH-8004 Zürich
Switzerland
Tel: +41 44 286 99 88
Fax: +41 44 286 99 89
Email: AirNamibia-Switzerland@aviareps.com
Spain – AVIAREPS
Calle Eloy Gonzalo 27, 31 planta oficinas 4 y 5
28010 Madrid
Deputy Manager Spain: Abigail Siguenza
Tel: +34-91-458 57 33
Fax: +34-91-344 17 26
E-mail: airnamibia.spain@aviareps.com
Estonia – AVIAREPS
Katusepapi 6
Tallinn 11412,
Estonia
Tel: +372 66 81 001
Fax: +372 62 28 115
Email: airnamibia@airlinemanagement.eu
Poland – AVIAREPS
Ul. Sienna 72, Apt 3
00-833 Warsaw
Poland
Tel: +48 22 63 11 084
Fax: +48 22 63 24 046
Email: airnamibia.pl@aviareps.com
Czech Republic – AVIAREPS
Na Rybnicku 5
120 00 Praha 2
Czech Republic
Tel: +420 296 368 273
Fax : +420 224 233 412
Email: info@airnamibia.cz
Stockholm – AVIAREPS
Riddargatan 17, 3rd floor, Sweden
11457 Stockholm
Sweden
Tel: +46 8 545 259 34
Fax: +46 8 24 18 88
Email: swres.scan@aviareps.com
** Responsible for Sweden, Denmark, Norway and Finland
London – Air Namibia UK
Tel: +44 (0)207 644 8842
Email Reservations: LONRES.SW@aviareps.com
Email Agency Sales: LONSALES.SW@aviareps.com
AVIAREPS UK LTD.
The Mille Building
1000 Great West Road
Brentford, Greater London, TW8 9DW
United Kingdom
Russian Federation
Russian Federation
Aviareps AG
Olympiysky prospect 14
BC “Diamond Hall”
129090, Moscow
Tel. +7 495 775 30 76
Fax +7 495 9375951
E-mail: AirNamibiaMOW@aviareps.com
Russia – St. Petersburg Office
10 Stremiannaya St.
191025 St. Petersburg
Tel: +7 812 740 3820
Fax: +7 812 740 3821
Email: salesLED@aviareps.com
Hungary – AVIAREPS
HTC Office Building
1132 Budapest, Borbély u. 5-7.
Hungary
Tel:+ 36 1 41 13 884
Fax: + 36 1 41 13 881
Email: ressw.hungary@aviareps.com
Ukraine – AVIAREPS
9/2 Chervonoarmijska Str., Office 4
Kiev, 01004
Tel: +38 044 490 6501
Fax: +38 044 496 5989
Email: SW.Ukraine@aviareps.com
Austria – AVIAREPS
Untere Donaustraße 11/3.OG
A-1020 Wien
Austria
Tel: +43 1 585 36 30 35
Fax:+43 1 585 36 30 88
Email: airnamibiaaustria@aviareps.com
A-1040 Wien
Austria
Tel: +43 1 585 36 30 35
Fax:+43 1 585 36 30 88
Email: airnamibiaaustria@aviareps.com
Belgium – AVIAREPS
J.E. Mommaertslaan 16 B (2nd Floor)
1831 Diegem- Belgium
Tel: +32-2-712 05 60
Fax: +32-2-725 83 92
Email: airnamibia.bru@aviareps.com
The Netherlands – AVIAREPS
Beechavenue 104
1119 PP Schiphol-Rijk
The Netherlands
Tel:+31-20-520 02 84
Fax:+31-20-623 01 51
Email: airnamibia.ams@aviareps.com
USA – New York
420 Lexington Ave, The Graybar Building, Suite 2523
New York, NY 10170
Tel: +1 877 496 9893
Fax: +1 201 526 7846
CANADA
Toll Free 877-777-6030
Email : airnamibia@aviaworldna.com
Office address / contacts:
Toronto (Eastern Canada)
1235 Bay Street, Suite 601 Toronto, ON M5R3K4R
Fax:
+1 416 972 0185
Email: yto@aviaworldna.com
Contact: Mr. Shekhar Ramamoorthy
Vancouver (Western Canada)
1166 Alberni St. #1406
Vancouver B.C. V6E 3Z3
Fax: +1 604 681 8953
Email: yvr@aviaworldna.com
Contact : Ms. Mable Tang
Japan
AVIAREPS Marketing Garden
International Place
Sanei-cho 26-3
160-0008 Tokyo
Japan
Tel: +81-3-32 25 10 70
Fax: +81-3-53 67 26 56
Email address: infoSW.Japan@aviareps.com
China
AVIAREPS Marketing Garden China
Suite 21 o fBuilding 3
No. 1 Xiushuijie of Jianguomenwai Diplomatic Compound,
Chaoyang District, Beijing, 100600
China
Tel: +8610-8532-4163
Fax: +8610-8532-3845
Email: czhou@aviareps.com
India
AVIAREPS
Hiranandani House, 6th Floor
Saraswat road, off Linking road
Santacruz-West Mumbai 400054
India
Tel: +91-222 66 01 226
Fax: +91-222 66 09 119
Email: jfernandes@aviareps.com
Korea
AVIAREPS Marketing Garden Korea
Dongwha Building 14 F
58-7 Seosomun-Dong, Joong – Gu
100-814 Seoul
Korea
Tel: +822-777-81 78
Fax: +822-777/81 79
Email: ilee@aviareps.com